How to specify acoustic models and language to be used by Telephony Bot

Two types of model settings are used by the Telephony Bot API:

• Settings for real-time recognition while the Bot is running -- under ASR Recognition Settings
• Settings for after the call transcription of the whole call recording -- under ASR Transcription Settings

You can get to these under: Settings -> Speech Recognition

ASR Recognition Settings - Bot Runtime

Here is the form where Model and the language is selected - the model that will be used is under Real-Time Acoustic model:

Remember to click Save button after done making changes.

ASR Transcription Settings - Whole Call Recording Transcription

Here is the form where Model and the language is selected - the model that will be used is under Non-Real-Time Acoustic model:

Remember to click Save button after done making changes.