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  1. Voicegain
  2. Telephony Bot API

Telephony Bot API

Build Bots/IVRs by inviting Voicegain into a SIP Session from your platform and interact using JSON commands

Callback API

  • Introduction to the Idea of Telephony Callback API
  • Callback flow of a simple Telephony Bot Application
  • Voicebot - Phone App that talks to RASA back-end via AWS Lambda
  • Using SSML in Telephony Bot prompts

Telephony Applications

  • Building a Telephony Bot Application - Start to Finish
  • Configuring and Managing Telephony Bot Applications
  • How to specify acoustic models and language to be used by Telephony Bot
  • How to download audio from a Telephony Bot session
  • APIs to use to get a recording and transcript for a Telephony Bot API session

Twilio Support

  • Connecting Twilio phone number to Telephony Bot App
  • Basics of using Voicegain for grammar-based speech recognition with Twilio

FreeSWITCH support

  • 4 ways to integrate FreeSWITCH with Voicegain Speech-to-Text
  • Tapping into FreeSWITCH for real-time transcription
  • Using mod_voicegain module for FreeSWITCH

Telephony

  • Purchasing and Managing Telephone Numbers
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